We will donate all the profits this month to organizations helping Ukrainians in crisis.

FAQs

1. How Do I Contact You Guys?

Email  info@lolowish.com , we will reply in 12 hours.

2. What Countries Do You Ship To?

WE SHIP EVERYWHERE!

3. How Long Will it Take For My Package to Arrive?

It will take about 6-10 days shipping to US, UK, DE, FR, AU, CA and 8-14 days to other countries.  

4. How Do I Track My Order?

You should receive an email, after your order is done processing, containing a tracking number for your package.

If you don’t receive a tracking number, first check your spam folder.

5. How do I Return/Exchange My Order?

RETURNS

All returns must be received within 30 days for US orders and 45 days for international orders for your returns to be processed.

EXCHANGES

Not all items can be exchanged as some products may be out of stock or discontinued. If you have questions about your return/exchange please contact me at  info@lolowish.com

6. How do I Cancel My Order?

All cancellations must be made within 24hrs of initial purchase.  You must contact us within the first 24hrs, Even if we do not respond right away, your request to cancel must be received within the first 24hrs after a purchase. 

Do to the nature our our custom products, every order is "made to order" . Your product starts manufacturing process 1 day after you place your order, so we do not allow cancellations after 24hrs.